Max
HealthScribe chooses its MPLS its Connectivity
solutions through Sify
Background
Max HealthScribe
(MH) is one of India's largest Business Process
Outsourcing Companies focused on the healthcare
sector. It employs over a thousand medical language
specialists with committed in-house doctors, with
a reputation of quality service and consistent
delivery.
Based in Bangalore,
MH's requirement was to connect its Bangalore
office to its office in Virginia, USA for seamless
data applications exchange.
Connectivity
options
- Max HeathScribe
keenly evaluated both an IPLC and an MPLS-based
solution to connect their location in India
to their international location in Virginia.
The criteria being that the connectivity service
provider would have a capability to provide
an end-to-end solution which included network
design, network implementation and management
and high uptime commitments in the network.
The concern areas included:
- Highly flexible
and scalable network solution
- Network
Management and monitoring
- End to end
security
- Near toll
quality voice solution
The Sify
Solution Architecture:
Sify proposed its
GlobalSiteConnectª MPLS-based VPN service to Max
HealthScribe. Sify's network provides seamless
connectivity, as its network is MPLS (Multi Protocol
Label Switching) enabled. Additionally Sify partnered
with an International service provider for the
purpose of providing MPLS WAN services to Max
HealthScribe in Virginia. Sify also provided the
Layer 3 MPLS enabled VPN to connect the locations
in India to their International office in Virginia.
The Max HealthScribe
Office in Bangalore was provided connection to
the Sify NOC in Bangalore on a 2 Mbps leased line.
The location was provisioned with ISDN back up
to ensure high availability. A robust, high capacity,
fully meshed MPLS backbone ensured high uptime
and bandwidth availability on the Sify backbone.
This also provided uninterrupted bandwidth delivery
to Max HealthScribe.
For connectivity
from Sify's co-located POP to the customer office
in Virginia, the Max HealthScribe traffic in the
US was handed over to Sify's partner network in
the US. Sify has peering relations with a number
of International service providers in the US.
Sify is also running an inter AS MPLS network
between Sify MPLS backbone and partner MPLS backbone.
The Max HealthScribe location in the US was connected
to the Sify partner PoP in US over T1 leased circuits
on the last mile.
Max HealthScribe
had strong reasons to choose Sify MPLS solutions
over IPLCs for its requirements. Sify MPLS solutions
provided:
- Dedicated
virtual circuits through co-location facilities
on the West Coast and on the East Coast in
the US
- "Any-to-any"
meshed connection
- Easy to scale
even if the number of locations increase as
this is an IP link
- Last mile
redundancy: Multiple redundancies can be built
on the last mile using different access media
such as Leased Line and ISDN
- NOC level
redundancy: In all major cities we have dual
NOCs for the purpose of providing NOC level
redundancy. This ensures higher bandwidth
availability to the customer in India
- Backbone redundancy:
Robust bandwidth delivery mechanism on the
Sify national backbone ensures that the availability
of bandwidth is very high; we guarantee uptime
of 99% on the backbone
- Alternate
oceanic routes: Oceanic path redundancy can
be built up and automated in the case of an
International MPLS WAN. This can be provided
through our redundant Internet gateways, which
are built on different oceanic routes and
terminate at different co-location facilities
in the US. This however is a paid service
and is not available by default
- Significant
savings (approximately 20 %) as compared to
IPLCs
- Shorter service
deployment lead time, local connection to
the nearest POP site. The availability of
Internet bandwidth at the India end is immediate
Coupled with stringent
SLAs, Sify MPLS provided the most effective solution
for Max HealthScribe Ltd. |
