How a global home appliances leader is using IP
VPN to keep its competitive edge
Customer Profile:
A multinational company operating in India for
over 6 years, and one of the most reputed names
in home appliances worldwide, our customer has
operations spread over 40 locations and over 4,000
dealers and service centers in India.
Network
Infrastructure Requirements: Our customer
was looking for a WAN solution to connect over
40 locations in India. Their primary objective
was to enable robust, reliable and secure data
transfer among the locations in order to derive
the maximum benefits from SAP, that was under
implementation at that point in time. In addition,
they had plans to implement messaging and call
center to facilitate speedy intra-office communications.
Our
customer’s approach: The choices
in front of our customer were to expand its already
existing, but small VSAT network, or to set up
a private network using point-to-point terrestrial
links. A third option, relatively a new concept
at that time, was to set up a Virtual Private
Network. After thorough evaluation and detailed
consultations with their counterparts in their
US headquarters, our customer chose a VPN solution
from Sify.
Key
benefits to our customer
- Choosing a VPN solution from
Sify over satellite-based and point-to-point
networks resulted in 30% cost savings for
our customer
- Maximum coverage and access
to Sify’s private IP backbone
- Highest levels of reliability
and uptimes for SAP, messaging and call center
applications, with uninterrupted service for
over 3 years running
- Global connectivity to connect
their India network to their corporate databases
in the United States
- A high degree of flexibility
and scalability. Our customer has added a
back-end design center in India to their network,
which now caters to overseas market requirements.
The
Future: Our customer is looking at
expanding their applications to include Voice
over IP, video conferencing and a HR information
system. Further, their VPN network infrastructure
also puts them in a strong position to extend
the reach of their network to their dealer and
service center locations using remote access VPNs.
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