Sify delivers comprehensive enterprise-class messaging infrastructure for Carlson Wagonlit

Carlson Wagonlit Travel (India) - (CWT) is a 50:50 joint venture between AFL Indtravels and Carlson Wagonlit Travel Ltd. and is in the business of offering travel and tourism management services for corporates.

CWT's Solution Requirements

CWT, which had been using the mailing system of AFL Indtravels, decided to set up and run its own full-fledged mailing setup with a projected 300+ users. Some of these users were also required to connect to the Internet to access a Citrix application based out of Australia. CWT's offices were connected on both leased lines and dial up access and used a third party network to serve travel reservation applications.

CWT's messaging setup needed to support both internal and external mailing. Since the business relies heavily on e-mail messaging for day-to-day communication and critical operations, reliability and uptimes was extremely vital. CWT had the option of running either a centralized or a distributed mailing setup.

The Solution delivered by Sify

The Sify team carried out an exhaustive analysis and architected a comprehensive hybrid model incorporating both centralized and distributed mailing to meet CWT's requirements. Sify's hybrid solution delivers far superior stability and availability of mailing systems than a fully centralized system.

Often, implementing a centralized mail setup attracts heavy simultaneous logins thereby adversely impacting the network's stability and accessibility.

Sify's hybrid solution lets CWT run a centralized mail server - the Sify Enterprise Mail Server (SEMS) - at their H.O in Delhi while the regional locations run Sify's Simple Mail Connect (SMC) solution to handle the local LAN traffic.

Solution Benefits

The hybrid solution delivers a high-availability mailing system to CWT supporting both internal and external mailing. The solution also incorporates Broadband Internet connectivity for:

Sify's solution also builds in back-ups through the SMTP Fallback services to take care of situations when CWT's own mail server is not available due to network or system outages.

Further, by reconfiguring the CWT mail to operate two subnets, one interfacing the Sify network and the other interfacing with the third party network, bandwidth utilization as well as the server response time was significantly improved.