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Sify Becomes First Indian Company to be Certified ISO 9001, 2000 for Network Services, Data Center Operations and Customer Relationship Management

Chennai, February 11, 2002: Sify Limited (Nasdaq National Market: Sify) India’s premier Internet, Network and eCommerce company, has become the first Indian company to be certified ISO 9001, 2000 for its network services, data center operations and customer relationship management at Tidel Park, Chennai.

Mr Rustom Irani, Chief Technology Officer, Sify, said, “Being certified ISO 9001, 2000 is a recognition of the standards that we have built into and maintained in our network operations. Ours is the largest mission critical network of its kind in India, with 53 points of presence, covering over 90% of the established PC base in the country. We have about 650 corporate customers for whom we run VPNs and other network or communications solutions on our network backbone. This certification will come as a validation of the trust placed in us by these clients to run their critical operations over our network.”

The ISO 9001, 2000 certification from Det Norske Veritas (DNV), Netherlands under the RvA accreditation scheme provides recognition for self-defined benchmarks against international companies with respect to facilities, metrices, processes and practices. The scope of operation includes network engineering/operations, systems support, infrastructure, help desk and customer support.

Sify operates its network of domestic and international bandwidth over cable, copper, fiber and satellite/wireless media, and distributed via more than 800 BRI/PRI access lines and 500 leased lines, and multiple fixed wireless and RF links.

Sify was a pioneer in the country for corporate networking services. Sify’s network was India’s:

  • First TCP/IP-based network
  • First E1 network
  • First ATM Backbone
  • First Private National ISP
  • First MPLS-based network

Sify’s Network Management team is comprised of more than 150 experienced professionals from a variety of industries, including banking and financial services, media and manufacturing. The Network Engineering team includes software engineers who undertake the development and deployment of proprietary remote network management software from the network command center at Sify’s Technology Center at Tidel Park, Chennai


 
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