VoIP and Video - two most popular Convergence Application

This survey considers two most popular convergence applications - VoIP and Video. With the help of converged networks, companies can make effective use of VoIP technology to make voice calls over data network. The use of VoIP dramatically reduces communication costs, and enforces the use of aspects like QoS, bandwidth prioritization, and monitoring in a network. 44 per cent have already invested in VoIP and 54 per cent plan to do so this year. The cost benefit will be easily realised by those who have high number of users (and a high volume of calls). One-third (32 per cent) of the respondents say they have 100+ users for VoIP calls, 37 percent said it's used by 10-50 users. And 11 per cent said 51-100 users make VoIP calls.

Companies can also use video-conferencing (VC), which is consisdered the 'next-best thing to being there'. VC is a good way to save time and cost on travel. And it allows for interactive sessions, white boards, and notes-sharing, all designed to make it seem like a real meeting. 38 per cent companies use video-conferencing facilities and 41 per cent plan to invest in this area this year. Video Conferencing is effectively used for one-to-one communications or for video conferencing between small groups. 47 per cent said video conferencing is used between two users, for one-to-one communications. 20 per cent say video conferencing is used for 3-5 users. And 13 per cent said groups of more than 10 use video conferencing.